Return / Refund Policy

Last updated: August 26, 2026

1. Introduction

This Return / Refund Policy describes how DealDaily.com ("the Website," "we," "us," or "our"), operated by Novamax Solutions LLC, handles return and refund requests. This policy should be read together with our Terms & Conditions.

2. How to Request a Return or Refund

If you would like to request a return or refund for an order, please contact us using the information in Section 11. Please include your order number and a description of the issue so we can review your request.

3. Eligibility

Eligibility for a return or refund depends on the circumstances of the order, the product involved, and applicable law. We review each request individually and will let you know the outcome, and any next steps, after reviewing your request.

4. Opened, Used, Damaged, Defective, Incorrect, or Unwanted Items

We review requests involving opened, used, damaged, defective, incorrect, or unwanted items on a case-by-case basis. If you received a damaged, defective, or incorrect item, please contact us using the information in Section 11 so we can look into it.

5. Return Shipping

If a return is approved, we will let you know how to send the item back to us, including any shipping-related details, at that time. Please do not send any item back before receiving return instructions from us.

6. Refunds

Where a refund is approved, it will be processed through Stripe, our payment processor. Refunds may be issued in full or in part, depending on the circumstances of the approved request.

7. Original Shipping Charges

Whether original shipping charges are refundable depends on the circumstances of the order and will be addressed when your return or refund request is reviewed.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible using the information in Section 11. We will make reasonable efforts to accommodate cancellation requests, but we cannot guarantee that an order can be cancelled once it has been processed or shipped.

9. Exchanges

If you are interested in an exchange, please contact us using the information in Section 11 and we will let you know what options, if any, are available for your situation.

10. Changes to This Policy

We may update this Return / Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Information

If you have questions about this Return / Refund Policy, or would like to request a return, refund, or cancellation, please contact us:

Novamax Solutions LLC (DealDaily)
Phone: +1 315-496-7500
Email: novamaxusa@gmail.com